Thank you for using Deroosak. Before paying for any course, please read and approve the refund policy of the course (stated in the course details page).
After you submit your refund request, your request will be evaluated by the center/teacher; therefore, you will be notified whether your refund request is accepted/rejected based on the enrolled course’s refund policy. If your request is accepted, you will be notified whether your refund is a full refund or a partial refund, and you will be clearly notified with the amount to be refunded, and you will be requested to confirm that you accept the amount to be refunded.
If your payment was made through Deroosak’s website (by credit/debit card), you will receive the refunded amount on your credit/debit card within 14 to 28 working days. If your payment was made directly to the center/teacher, please contact the center/teacher, and the center/teacher will provide you with the information regarding the time and location of collecting your refund.
If your payment transaction was by credit/debit card, around 3% will be deducted from your refund amount due to bank charges and payment gateway fees.
For any inquiries, please do not hesitate to contact us by clicking this link .